What to Know Before You Go

Current Health & Safety Practices at Glenora: Updated 3-29-2022

Per NYS Governor Kathy Hochul, the statewide mask or vaccine mandate requirement for indoor businesses has been lifted. Here at Glenora Wine Cellars, we have decided that masks for customers are optional.

It will be business as usual in the tasting room at Glenora. What should you expect?

  • All individuals are welcome to enter our tasting room and retail shop without a mask, regardless of vaccination status.
  • All tastings at Glenora will continue to take the form of flights. The flight options will each consist of five different Glenora wines. Guests will be seated throughout the tasting process.
  • Seated flights are offered on a first come, first served basis and based on availability.
  • Maximum group size to visit our tasting room is 6 people.
    • Due to limited capacity and seating, we cannot guarantee that your group will be able to sample wine at the same time, so be prepared for a longer visit. 
    • Groups larger than 6 people will be broken up and most likely not sat at the same time.
    • We offer wine by the glass and featured fruit wine slushies as an alternative to wine tasting.
  • At this time, we are unable to accommodate busses. Large groups arriving on busses will not be split up.
  • Most importantly - if you are feeling unwell, please stay home. We'll be here to welcome you back when you're feeling better.

Our retail shop is open daily for retail and bottle sales, and will continue to offer curbside pickup. Call us at 800-243-5513place and process your order, and one of our retail associates will bring your order to your car. Curbside pickup is also available via our online store. Once your order is completed, select "Pickup" from the delivery options and enter your anticipated pickup time in the order notes. A quick call upon arrival, and you'll be on your way in no time.

We will continue shipping via our online store. Visit our product pages for a list of states we currently ship to, and to learn more about our current promotions and quantity discounts.

 

The Veraisons Restaurant team continue to bring you farm-fresh, seasonal cuisine.

So what's new, besides the menus?

  • Thursday-Sunday, we'll have service from 12:00pm-8:00pm, featuring lunch from 12-3pm, dinner from 5-8:00pm, and our lounge menu served all day long. Enjoy a beautiful, transitional menu - with entrees, sandwiches, salads, small plates, and dessert available all day long.
  • All menu items are available to-go, and can be delivered to our Inn guests as room service.
  • At this time, reservations are required.

 

The Inn at Glenora Wine Cellars is accepting reservations as normal, and our team has refined every part of the guest experience to make sure you're staying as safe as you are relaxed.

  • Arrivals & Departures
    • Masks are optional in common areas - while in the halls and at check-in/out.
    • Hand sanitzer stations are located at the front desk and throughout the Inn.
    • A plexiglass barrier is located between guests and staff at the front desk.
    • Express Checkout is available by calling the front desk upon your leaving your room.
  • Guest Rooms
    • High-touch, high traffic areas are being cleaned thoroughly, using cleaning products suggested by the Center for Disease Control.
    • Daily cleaning to occupied rooms is unavailable at this time.
  • Common Areas
    • All areas are cleaned and sanitized throughout the say.
      • This includes: bathrooms, staircases, doors, counters, ATM, elevator, luggage carts, etc.
    • Computer station is not available at this time.
    • Fitness room is sanitized throughout the day.

 

As always, we appreciate your loyalty and patronage. We look forward to having you!

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